FAQs
Frequently Asked Questions
Do you have a question about Servicesure? It may have been asked before so please have a look at some frequently asked questions below to see if you can find the answer. If your query is not answered below you can also try our Help section or contact us.
What is my username and password for the Marketing Toolkit?
Your username and password are the same as the details you have used to log into this section. If you are still having problems please contact 0330 041 2118 or speak to your local Servicesure representative.
What is my username and password for the workwear design portal?
Your username and password are the same as the details you have used to log into this section. If you are still having problems please contact 0330 041 2118 or speak to your local Servicesure representative.
How do I make a change to my garage’s Servicesure website details?
Your garage’s website listing can be edited by yourself via the ‘Edit Listing’ option in the main menu at the top of this page or via the ‘Edit Listing’ link on your dashboard. More information on how to edit your listing can be found in our Help section. If you require further training on how to edit your listing, please contact your Servicesure representative.
How do I find out more information on the business services offered?
More information on our business services can be found in the Member Benefits section or you can contact your local Servicesure representative.
What do I do if I have a national warranty claim?
National Warranty claims are handled by our dedicated National Warranty Helpline, please call 0330 041 2114.
My subscription to The Motor Ombudsman has run out, can I renew it through Servicesure?
Please contact our head office on 0330 041 2118 your local Servicesure representative..
My bank details have changed, which could affect my regular direct debit payment, who do I need to contact?
You need to contact us on 0330 041 2118 to let us know or email [email protected] for a new direct debit mandate.